Shipping policy

We want to ensure that you are completely satisfied with your shopping experience. As a result, FLORII offers you Shipping Worldwide on all orders. For your peace of mind, we will also send you an international package tracking number. Depending on where you live, you can expect to receive your item(s) in 3 to 7 business days.

How long will my order take to ship?

All orders are fulfilled within the same day that the order is placed. Once your order is processed you will receive it within 3 to 7 business days. Delivery times can vary based on your shipping destination. We offer delivery via our shipping service UPS.

Can I change my shipping address after a purchase?

Depending on the status of your order, we can help change your shipping address. Please contact us through the Live Chat or Email at contact@florii.shop

Do you offer expedited delivery?

We do not offer any other shipping method. All orders are delivered exclusively via our shipping service UPS within 3 to 7 business days.

Which countries do you ship to?

We offer Shipping Worldwide which includes over 220 countries and territories.

What custom duties and taxes do I have to pay?

No worries, we will cover all duties and taxes, no matter where you are located or the currency you've paid.

Do you ship to PO box?

We do ship to a PO box, however sometimes it can cause delays. Please reach out to us at contact@florii.shop if you are having trouble with a PO box order.

How much are shipping costs?

Shipping is calculated at checkout depending on your delivery address.

What do I do if my package is lost?

Please reach out to us as soon as possible if you believe your package is lost/stolen. You can contact us through the Live Chat or Email at contact@florii.shop

We will file a UPS claim on your behalf. Please note these claims can take up to 20 days to process.

FLORII is not responsible for any lost / stolen packages or shipped to an incorrect address.